As an IT specialist I consider halo a well-designed app and have been using it regularly for the past seven months
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This morning at St Pancras, following Hailo's announcement that it is to take business from private hire cars and reported mass defections by black cabs drivers, there were no Taxis showing on the map in the locality.
Despite hailing a cab with the app on three occasions it couldn't link me up. Forth time lucky, but the cab had to come from Faringdon, 11 minutes away, twice the usual waiting time.
It's a poor business strategy by Hailo.
Black cabs exude an air of trust and deep knowledge of London, what mini cab driver would know where the only Nazi Dog memorial in London is?
There are many different ways to book minicabs. Hailo has managed to shrink its driver base and tarnish its reputation in a matter of days.
Harry Brayford
