Almost 2 years ago, Taxi Leaks editor informed TfL that their flag ship app CABWISE was flawed.
We even sent them this video of the app not working the way they were saying it should..
The App fails to allow people to book a licensed Taxi when using the app installed on an iPad or iPad mini.
Over the past two years we have made multiple complaints anout the bias contained in the app and have posted the video on the blog on a number of occasions.
Now after two years, it seems the original problem has never been fixed and all our complaints have been ignored.
So our question now is:
As it is impossible to book a licensed Black Cab on an iPad or iPad mini using CABWISE, why then do TfL advertise the app on there website showing only two Black Cabs. Surely this is misrepresentation and should be reported to the advertising standards office
TfL have a duty to be fair and balanced. Unfortunately, this case shows they are all but fair and balanced.
