Taxi Leaks has decided to run a regular letters page.
Letters can be sent to editor Jim Thomas, via the blog website email address downtheoak@aol.com
(Names can be withheld on publication if required)
Disgruntled Hailo User:
Jim
Stopped using Hailo as a driver & punter a while ago.
I have recently been sent a survey which was trying to find out why I had stopped using it (as a customer not a driver)
Anyway I completed the survey stating that I only use taxis, not minicabs. Check out the reply at the end of the survey,
b lucky
Sean
Thank you for your time.
Your responses are very important in helping us improve.
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See you in a Hailo car soon. If you have any questions, please feel free to email us at support@hailocab.com
*Star* Letter From Brian:
This morning at approximately 09.30hrs a colleague of mine was stopped by road side police on Vauxhall Bridge road for what appeared to be nothing more than a random roadside check whilst he was POB.
After complying with the Bill & Badge check, a police officer from Belgravia Police station informed my colleague that it was illegal under ltph rules to have laminated Green identifiers in his taxi. Consequently, the identifiers were taken from his taxi by the police.
My friend remonstrated that he would no longer be able to work, only for Officer Dibble to inform him that it was okay to work on regardless of having no identifiers. Later that morning matey phoned ltph and was duly informed that he was not entitled to work and that the re-issue of his green identifiers would be 10 days.
The story does however have a happy ending as my taxi driver friend went back to see The police officer later in the day and request that he would like the identifiers back so he could cut the laminate from them, the officer duly obliged.
Can anyone point me to the specific legally binding ltph notice, that
states identifiers are NOT to be laminated.
After complying with the Bill & Badge check, a police officer from Belgravia Police station informed my colleague that it was illegal under ltph rules to have laminated Green identifiers in his taxi. Consequently, the identifiers were taken from his taxi by the police.
My friend remonstrated that he would no longer be able to work, only for Officer Dibble to inform him that it was okay to work on regardless of having no identifiers. Later that morning matey phoned ltph and was duly informed that he was not entitled to work and that the re-issue of his green identifiers would be 10 days.
The story does however have a happy ending as my taxi driver friend went back to see The police officer later in the day and request that he would like the identifiers back so he could cut the laminate from them, the officer duly obliged.
Can anyone point me to the specific legally binding ltph notice, that
states identifiers are NOT to be laminated.
Brian.
Reply from editor:
Brian, thank you for bringing this to our attention. I have written in your behalf to TfL and they have replied. There are a number of issues this has bought up and I would like to explore this more in depth before posting.
Will post an article soon explaining more about this issue.
Jim.